Pre-Sales Service

* Inquiry and consulting support.
* Sample testing support.
* View our Factory.

After-Sales Service

* Training how to instal the machine, training how to use the machine.
* Engineers available to service machinery overseas.




Q: What's the delivery time?
A: Usually in 7 working days to delivery port.

Q: What's the usually delivery terms?
A: FOB, CNF, CIF, Exworks will be OK.

Q: What's the MOQ?
A: 1 set.

Q: What’s the payment term?
A: We accept T/T, L/C or Cash.

Q: What's your delivery port?
A: Usually Qingdao port, Shanghai port.

Q: What's the packing?
A: Iron Pallet and Plywood cases or carton or depending on your requires.

Q: Can I change the motor to my local voltage and frequency, Is thereany extra charge?
A: Yes, we can supply motor with frequency and voltage according to local standard. Such as 220V/380V/410V/415V/440V, and 50HZ/60HZ without extra charge.

Q: How about the machine warranty?
A: 12 months. Our machines’ quality is 100% guaranteed, and the spare parts (not including consumables) can be replaced free of charge within warranty.

Q: Can you place OEM orders?
A: Yes,OEM orders are acceptable. We can manufacture machines according to your requirement with your design,logo,color,materials or brand information.

Q:Where is your factory located? How can I visit there?
A:Our factory is located in Jining City, Shandong Province, China, about 2 hours from Beijing, 3 hours from Shanghai.